Read our brief guide about check-in and vacation in Balqis Residence. Learn about building facilities, nearby area, and little household things.

Your Holidays at Balqis Residence in Dubai

1. Check-in
Address: Balqis Residence Block B, Crescent Road, Palm Jumeirah

Enter the premises through the security gate, then proceed along the building to the main entrance.
You can check-in and receive apartment keys at reception desk (open 24/7) if you completed payment in advance. Please send passport (or ID) copy of the main guest to: no later than 24 hours before arrival.

If the payment needs to be done upon arrival, we will meet you at specific time, appointed in advance.
On check-in you will also receive pool access cards (3 cards for 2-bedroom apartment, 4 cards for 3-bedroom apartment, 6 cards for 5-bedroom apartment) and a parking card with parking number. Please park at your space only! In case you find another car parked on your place, you need to contact reception desk: +971 4 557 6200 and the security will assist you.

Kindly note, our standard check-in is from 15.00.

We know that you want to check-in earlier. Unfortunately, in most cases we cannot arrange earlier check-in. Our hard-working team needs time to prepare everything! But in case there is extra availability, we will be happy to accommodate your needs.

Also kindly note, our standard check-out is at 11.00.

We know that you want to check-out later. Unfortunately, in most cases we cannot arrange later check-out. Our hard-working team needs time to clean-up everything! But in case there is extra availability, we will be happy to accommodate your needs.
2. Apartments
WiFi name and password are written on the white WiFi router in the living room.

For hot water you need to switch on the water heater (separate in each room).

To turn on the oven, press a little white "lock" sign and hold for 5s. After this a red "unlocked" sign will appear with a beeping sound, and you can then use the oven.

Apartments are equipped with Smart TV - it has Internet access, Youtube and Netflix (need to log-in with your account) and other apps.
3. Premises and facilities
When going to the pool and beach don't forget to bring pool towels from apartments (blue or brown) and pool access cards. Please do not leave towels on sun loungers unattended for long period of time, it is prohibited by the building rules. Also please don't forget to take towels with you when you leave.

The swimming pool is outdoors, it is heated during winter season and cooled during summer. Depth is 1.2 meters. Sun loungers and umbrellas are located around the pool.

Beach line is sandy and long, well suited for swimming and for a stroll at any time of the day. There are small stones underwater (visible during low tides), for increased comfort we recommend swimming in water shoes.

Enjoy free access to a spacious new gym with cardio machines zone and weights zone. Located in Block B on 1st floor.

For garbage disposal go to the garbage room. It is located next door from the elevators on each floor. Please throw garbage in the trash pipe, do not leave it on the floor.
Smoking areas are located next to the building main entrance and entrance from pool side. Smoking inside apartments is strictly prohibited! Penalty - 500 AED.

Nearest restaurants, shops and bars are located within 7 min drive (no direct pedestrian access).

It is a vacation on an island, which is connected to mainland by one underwater tunnel. You can't get farther into the sea without a boat! :)

We recommend our guests to use convenient delivery apps: Instashop (delivers groceries and medicine), Deliveroo, Careem and Talabat (food delivery).
4. Nearby area
5 minutes walk:
11-km long boardwalk along the whole crescent of Palm Jumeirah with breathtaking panoramic views of the sea, Dubai and many landmarks. You just need to exit through the security gate and cross the road.
7-10 min drive:
The Pointe — open-air cluster of restaurants, cafes and shops with view of the world's largest dancing fountains. Groceries: Union Coop.

Atlantis Aquaventure — one of the largest and popular water parks in Dubai.

Nakheel Mall — new shopping mall with 350 shops, restaurants, cafes and entertainments, including cinema, trampoline park and kids zone. Groceries: Waitrose.

The View — newly opened 360-degree observation deck of Palm Jumeirah at 240 meters high.

Golden Mile — picturesque promenade under palm trees with cozy cafes, restaurants, shops, beauty saloons, dry cleaning and more. Groceries: All Day Fresh, Spinneys.
15 min drive:
Dubai Marina, JBR — lively area with cafes, bars and bustling night life.

Mall of the Emirates — one of the most popular shopping malls, where you can find anything you need. Groceries: Carrefour.
Additional services
For additional information, services and recommendations (car rental, yachts, desert safari, document printing) you can contact us on WhatsApp: +971 5858 330 59, +971 5858 330 57.
+971 5858 33059
+971 5858 33057