Read our brief guide about check-in and vacation in Fairmont Residences. Learn about the building facilities, nearby area, and little household things.

Your Vacation in Fairmont Residences in Dubai

1. Check-in

Addresses: Fairmont South Residence, Palm Jumeirah Or Fairmont North Residence, Palm Jumeirah

Enter the building through the arc, which leads to visitors parking and ground floor lobby.
You can check-in at reception desk (open 24/7) if you completed payment in advance, and then proceed to the apartment after 15:00 which is our standard check-in time.

Important: please send passport copies (or Emirates ID) of all guests to: harmony.hvh@gmail.com or via WhatsApp +971 58 575 9330 at least 48 hours before arrival, so we can register you online in accordance with local DTCM and security regulations.

If the payment needs to be done upon arrival, we will meet you at specific time, appointed in advance.
On check-in you will receive:
  • 2 apartment keys;
  • 2 beach cards;
  • 2 white elevator cards.

Additional beach cards can be rented for 100 AED/day (subject to availability). Penalty for lost beach card — 300 AED, for lost elevator card — 200 AED.

You will also receive information about your designated parking spot. Please park at your space only! In case you find another car parked on your place, you need to visit the reception desk and security will assist you.
Kindly note, our standard check-in is from 15:00

We know that you want to check-in earlier. Unfortunately, in most cases we cannot arrange earlier check-in. Our hard-working team needs time to prepare everything! But in case there is extra availability, we will be happy to accommodate your needs.

Also kindly note, our standard check-out is at 12:00

We know that you want to check-out later. Unfortunately, in most cases we cannot arrange later check-out. Our hard-working team needs time to clean-up everything! But in case there is extra availability, we will be happy to accommodate your needs.

2. Apartments

WiFi name and password are written on WiFi router next to the TV.

For hot water you need to switch on the water heater (separate in each room).

For garbage disposal go to the garbage room. When exiting the apartment, turn right and go until end of the hall, you will find garbage room behind the elevator. Please throw garbage in trash pipe, do not leave it on the floor.

3. Premises and facilities

When going to the pool and beach don’t forget to take beach cards and elevator cards with you.

Pool entry is located on 1st floor, turn left when exiting the elevator. To open the door to the pool use the white card.

First outdoor pool is located at this level. You can cross the courtyard and go down one level. Show your beach cards to security and you will receive beach towels and bottled water.

From here you enter the premises of 5* Fairmont the Palm hotel, where you can visit 6 different pools, including kids pool and quiet pool for adults only. There are also various restaurants and bars, where you can get discount if you present your beach cards.
With beach cards you can access the Fairmont hotel serviced beach, equipped with sun loungers, umbrellas and a bar. From this beach you can enjoy a spectacular view on Dubai skyscrapers and the world’s largest Ferris wheel "Ain Dubai".

Swimming pools are open, heated during winer season and cooled during summer months. Depth varies. All pool areas are equipped with sun loungers, umbrellas and even soft cabanas.

The beach is sandy and long, well suited for swimming and for a stroll at any time of the day.

Smoking areas are located near the building main entrance and also in specific areas near the bar. Smoking inside the apartments in strictly prohibited! Penalty is 500 AED per each room.

4. Nearby area

5 minutes walk:
5* Fairmont The Palm hotel, with great choice of world-class restaurants, hotel spa, beauty saloon, souvenir shop.

West Palm Beach — a bustling promenade along the trunk of Palm Jumeirah, which offers dozens of vibrant restaurants, beach cafes and bars, lively music and entertainment.

Golden Mile — picturesque promenade under palm trees with cozy cafes, restaurants, shops, beauty saloons, dry cleaning and more. Groceries: All Day Fresh, Spinneys.
10 min walk:
Nakheel Mall — large shopping mall with 350 shops, restaurants, cafes and entertainments, including cinema, trampoline park and kids zone. Groceries: Waitrose.
7—15 min drive:
Atlantis Aquaventure — one of the largest and most popular water parks in Dubai.

Dubai Marina, JBR — lively area with cafes, bars and bustling night life.

Mall of the Emirates — one of the most popular shopping malls, where you can find anything you need. Groceries: Carrefour.

Additional services

For additional information, services and recommendations

(car rental, yachts, desert safari, document printing)

you can contact us on WhatsApp: +971 58 583 3059 / +971 58 575 9330